Privacy Policy

1. Information We Collect

Pacific Authentication Company (PAC) collects specific personal information to provide our core services securely.

2. Submission Information

When you submit an item for authentication, we collect:

• Identity Information: First and last name, email address, and authentication credentials.
• Shipping Data: Physical address required for the secure return of your submitted memorabilia.
• Media & Proof: Photographs and videos submitted as proof of signing events.

3. Payment Information

All transactions are processed securely via Stripe. PAC does not store raw credit card numbers, CVVs, or full payment details on our servers.

4. Public Certificates

When an item is authenticated, we publish a public Certificate of Authenticity (COA) linked to a unique PAC-ID. This public registry only displays the item details, signer name, certification status, and sanitized media. Your full name, email, billing address, and internal dispute flags are never exposed publicly.

5. Data Retention

We retain transaction and authentication records indefinitely to ensure the permanent integrity of the public registry and to comply with legal and anti-fraud requirements.

6. Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal data. However, please note that certain data tied to the issuance of a Certificate of Authenticity (PAC-ID) must be retained indefinitely.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our support team at support@pacauthentication.com.

HQ Address: 2401 Stanwell Dr, Suite 5, Concord, CA 94520